This section describes sending of escalations and/or reminders to stakeholders from any stage within a workflow of any type when a workflow does not move forward within a specified time.
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Delegation and Delegation Revocation
The delegation option that is discussed in this section is available for the below objects: Tickets Findings Incidents Exception Requests Controls Policies For Tickets , Findings , Incidents and Exception Requests , stakeholder for the ...
Locking Answers in a Questionnaire
Make the entire questionnaire read only" and "Make answers read only." Whether you select the Read Only Stage option, and which Read Only Stage option value you choose will depend on how much freedom you want to give workflow stakeholders that are n...
Forcing Stage Transition
Any user with appropriate permissions can force the stage transition of a workflow, for objects such as tickets, exceptions, findings, or incidents, when the stage stakeholder do not transition the workflow to the next stage in time. Forcing the sta...
Managing Workflow Escalation
Workflow stages can be configured to send escalations to the program owner or the stakeholder’s manager or both for further action if the workflow does not advance to the next stage within a specified time. Each workflow stage can be configured sepa...
Notifying Assessment Owner
To notify the assessment owner, the stakeholders must access the assessment at the first stage of the workflow. If you are a program owner and want your assessment owners to receive notifications, you must perform the following steps before you crea...
Allowing Independent Stage Transitions
Questionnaires associated with an assessment can advance through workflow stages independently (although entities under assessment can be in different workflow stages, questionnaires had to transition workflow stages in unison in RiskVision solution...
Creating Workflows With Branching
Workflow stages have actions that transition questionnaires to different workflow stages. Typically, questionnaires advance through stages 1, 2, 3, and so on, but returning to previous stages is common. Review or Approval stages, for example, might ...
About Preferred Ownership Options
If your assessment is only valid when key object owners participate, you may want to skip sending a questionnaire when no preferred owners match. If any owner can answer when a preferred owner does not exist, send questionnaires even if no preferred...
