By default, reminders and escalations are only sent to task-performing stakeholders and not to task-aware stakeholders, who cannot transition workflows.
To copy task-aware stakeholders on all reminder and escalation notifications:
- Open the
agiliance.properties
file. - Set the
com.agiliance.reminderOrEscaltions.notifyEmailOnlyUsers
property to true.
The reminder and escalation notifications will be sent to task-aware stakeholders for all stages and workflow types. For information about task-aware and task-performing stakeholders, see Assigning Stakeholders.