The default template types are available for your use depending on the RiskVision solution. Resolver provides the following default templates:
| Name | Type | Description |
|---|---|---|
| Alert Notification (HTML) | Alert | Used to notify users that a compliance, control or risk score has crossed a specified threshold. |
| Alert Notification | Alert | Used to notify users that a compliance, control or risk score has crossed a specified threshold. |
| Default Escalation | Escalation | This template is used for sending an escalation notification. |
| Default Ticket Escalation Template | Ticket | The default template used when tickets themselves are escalated. |
| Default Ticket Assignment | Ticket | This template is used when a new ticket has been launched. |
| Exception Delegation | Exception | This template is used when an exception is delegated from one user to another user. |
| Exception Escalation | Exception | This template is used to remind user that the exception assigned to them is past the due date. |
| Exception Expire | Exception | This template informs a user that an exception has expired. |
| Exception Reminder | Exception | This template is used to remind user about upcoming exception due dates. |
| Exception Review | Exception | This template is used when an exception is ready for review. |
| Exception Review Rejection | Exception | This template is used when an exception is rejected during review. |
| Exception Signoff | Exception | This template is used when an exception is ready for sign-off. |
| Exception Signoff Rejection | Exception | This template is used when an exception sign-off was rejected. |
| Incident Closed | Incident | Notifies users that an incident is closed. |
| Incident Delegation | Incident | This template is used when an incident is delegated from one user to another . |
| Incident Detected | Incident | Notifies that an incident is detected. |
| Incident Escalation | Incident | This template is used to remind users that the incident assigned to them is past the due date. |
| Incident Reminder | Incident | This template is used to remind user about upcoming due dates on incidents. |
| Incident Review | Incident | This template is used when an incident is ready for review. |
| Incident Review Rejection | Incident | This template is used when an incident is rejected during review. |
| Incident Signoff | Incident | This template is used when an incident is ready for sign-off. |
| Incident Signoff Rejection | Incident | This template is used when an incident sign-off is rejected. |
| Out of Office Delegation | Access Delegation | This template is used to notify users of assigned access delegations. |
| Report or Dashboard Delivery | Analytics | This template is used when a report or dashboard is sent to the user. |
| Threats Advisory Alerts | Alert | Used to notify users when new threats or vulnerabilities are reported by security research organizations. |
| Ticket Assignment Notification | Ticket | Notifies a user they have been assigned a ticket. |
| Ticket Update Notification | Ticket | Notifies the ticket owner when the ticket is updated. |
| Ticket Closed | Ticket | Sends notification that a ticket was closed. |
| Ticket Delegation | Ticket | Sends notification that a ticket was delegated from one user to another user. |
| Ticket Escalation | Ticket | Used to alert users that the tickets are assigned to them after the due date is passed. |
| Ticket Reminder | Ticket | Reminds a user about upcoming due dates on tickets. |
| Ticket Review | Ticket | Sends notification that a ticket is ready for review. |
| Ticket Review Rejection | Ticket | Sends notification that a ticket was rejected during review. |
| Vulnerability Assignment Notification | Alert | Used to notify a user that they have become the owner of a vulnerability. |
