The default template types are available for your use depending on the RiskVision solution. Resolver provides the following default templates:
NAME | TYPE | DESCRIPTION |
| Alert Notification (HTML) | Alert | Used to notify users that a compliance, control or risk score has crossed a specified threshold. |
| Alert Notification | Alert | Used to notify users that a compliance, control or risk score has crossed a specified threshold. |
| Assessment Launch | Assessment | Notifies users that a new assessment has been launched. |
| Assessment Launch Status | Assessment | Notifies program owners of assessment launch success or failure. |
| Assessment Recurrence | Assessment | Notifies program owners that an assessment that is configured for recurrence is about to be restarted. |
| Assessment Review | Assessment | Sends email when an assessment is sent out for review. |
| Assessment Review Rejection | Assessment | This template is used when an assessment you sent out for review was rejected. |
| Assessment Signoff | Assessment | Sends email when an assessment is sent for sign-off. |
| Assessment Signoff Rejection | Assessment | This template is used when an assessment that you sent out for sign-off was rejected. |
| Classification Assessment Launch | Assessment | This template is used when a new risk classification assessment has been launched. |
| Content Pack Delegation | Control | This template is used when a Content Pack is delegated from one user to another user. |
| Content Pack Deployed | Control | This template is used when a Content Pack is deployed. |
| Content Pack Escalation | Control | This template is used to alert users that a Control's due date is passed. |
| Content Pack Reminder | Control | This template is used to remind the user about upcoming due dates. |
| Content Pack Review | Control | This template is used when a Control is ready for review. |
| Content Pack Review Rejection | Control | This template is used when a Control is rejected during the review. |
| Default Escalation | Escalation | This template is used for sending an escalation notification. |
| Default Ticket Escalation Template | Ticket | The default template used when tickets themselves are escalated. |
| Default Ticket Assignment | Ticket | This template is used when a new ticket has been launched. |
| ERM Assessment Launch | Assessment | This template is used when a new ERM assessment has been launched. |
| ERM Risk Opinion Review Request | Risk | This template is used to notify users to request an ERM risk opinion. |
| Exception Delegation | Exception | This template is used when an exception is delegated from one user to another user. |
| Exception Escalation | Exception | This template is used to remind the user that the exception assigned to them is past the due date. |
| Exception Expire | Exception | This template informs a user that an exception has expired. |
| Exception Reminder | Exception | This template is used to remind the user about upcoming exception due dates. |
| Exception Review | Exception | This template is used when an exception is ready for review. |
| Exception Review Rejection | Exception | This template is used when an exception is rejected during the review. |
| Exception Signoff | Exception | This template is used when an exception is ready for sign-off. |
| Exception Signoff Rejection | Exception | This template is used when an exception sign-off was rejected. |
| Finding Closed | Finding | This template is used when a finding is closed. |
| Finding Delegation | Finding | This template is used when a finding is delegated from one user to another. |
| Finding Escalation | Finding | This template is used by the system to notify an assignor that a finding that they have assigned has not been worked on and is nearly past the due date. |
| Finding Reminder | Finding | This template is used to remind users about upcoming due dates on findings. |
| Finding Review | Finding | This template is used when a finding is ready for review. |
| Finding Review Rejection | Finding | This template is used when a finding is rejected during the review. |
| Finding Update Notification | Finding | This template is used to notify the finding owner when the finding is updated. |
| New Finding | Finding | This template is used to notify stakeholders when a finding is created. |
| New Vendor Contact Notification | Vendor | This template is used for notifying a new vendor contact that his/her login account has been created. |
| Incident Closed | Incident | Notifies users that an incident is closed. |
| Incident Delegation | Incident | This template is used when an incident is delegated from one user to another. |
| Incident Detected | Incident | Notifies that an incident is detected. |
| Incident Escalation | Incident | This template is used to remind users that the incident assigned to them is past the due date. |
| Incident Reminder | Incident | This template is used to remind the user about upcoming due dates on incidents. |
| Incident Review | Incident | This template is used when an incident is ready for review. |
| Incident Review Rejection | Incident | This template is used when an incident is rejected during the review. |
| Incident Signoff | Incident | This template is used when an incident is ready for sign-off. |
| Incident Signoff Rejection | Incident | This template is used when an incident sign-off is rejected. |
| Out of Office Delegation | Access Delegation | This template is used to notify users of assigned access delegations. |
| Questionnaire Assignment | Assessment | Used for data gathering to notify users that a questionnaire has been assigned to them. |
| Questionnaire Change Notification | Assessment | Used to notify assessment stakeholders that the questionnaire has been changed. |
| Questionnaire Delegation | Assessment | Used to notify a user that another user delegated a questionnaire to them. |
| Questionnaire Escalation | Assessment | Used to alert users that the questionnaire assigned to them is past the due date. |
| Questionnaire Reminder | Assessment | Used for reminderinf users of questionnaire due dates. |
| Report or Dashboard Delivery | Analytics | This template is used when a report or dashboard is sent to the user. |
| Response Notification Error | System | An HTML template used to send notification that a user request was not successfully processed. |
| Response Notification Success | System | An HTML template used to send notification that a user request was successfully processed. |
| Response to Password Reset Request | System | Sent when a user requests their password to be reset. |
| Risk Assessment Launch | Assessment | This template is used to notify stakeholders that a new risk assessment has been launched. |
| Risk Identified | Risk | This template is used to notify owners that a new risk is identified. |
| Scheduled Job Completed Successfully | System | Sends a job success notification. |
| Scheduled Job Failed | System | Sends a job failure notification. |
| Threats Advisory Alerts | Alert | Used to notify users when new threats or vulnerabilities are reported by security research organizations. |
| Ticket Assignment Notification | Ticket | Notifies a user they have been assigned a ticket. |
| Ticket Update Notification | Ticket | Notifies the ticket owner when the ticket is updated. |
| Ticket Closed | Ticket | Sends a notification that a ticket was closed. |
| Ticket Delegation | Ticket | Sends a notification that a ticket was delegated from one user to another user. |
| Ticket Escalation | Ticket | Used to alert users that the tickets are assigned to them after the due date is passed. |
| Ticket Reminder | Ticket | Reminds a user about upcoming due dates on tickets. |
| Ticket Review | Ticket | Sends a notification that a ticket is ready for review. |
| Ticket Review Rejection | Ticket | Sends a notification that a ticket was rejected during the review. |
| Vulnerability Assignment Notification | Alert | Used to notify a user that they have become the owner of a vulnerability. |
