You can edit escalation and reminder options one at a time by changing the previously set values.
To edit an escalation or reminder:
- In the RiskVision application, go to Configuration > Workflows. The Workflows page is displayed.
- Select the workflow to open its details page.
- Click Edit at the top-right corner of the details page.
- Click the workflow stage in which you will want to edit escalations and/or reminders. The details are displayed.
- Change the value or select the value in the row corresponding to the reminder or escalation option.
- Click Save after editing the escalation and/or escalation options.