When users create a new vendor within Vendor Risk Manager, a default engagement will be automatically created and associated with that vendor. You can think of an engagement as a service.
In addition to the default engagement, you can add additional engagements to a vendor. For example, a public accounting firm that provides audit, tax, and consulting services to your company could be a vendor, and the audit, tax, and consulting services could each be represented by engagements.
Creating new engagements requires Vendor Service View and Vendor Service Manage permissions.
To create a new vendor engagement:
- Open Vendor Risk Manager.
- Go to Vendors > Vendors, and select a vendor to open.
- Click the Engagements tab, then click New.
- Enter the engagement name in the Name field.
- Optional: Enter the following fields, as desired:
- Description: Enter information about the engagement.
- Engagement Level: Select the engagement level.
- Engagement Type: Select the engagement type of the vendor's services. To create a new engagement type, click Engagement Type > Create New, then enter a type.
- Business Criticality: Set the criticality.
- Tags: Tag an engagement to one or more categories.
- Click New, then select a category, or click Tag Category > Create a Category.
- Select a tag or click Tag > Create a tag. If you select Create a Category or Create a Tag, you will also need to enter their names.
- Click OK.
- Click Next.
- Optional: Assess the new engagement using existing programs or by creating of new program. The system selects Add to ongoing programs by default.
- Optional: To assess the new engagement by means of adding to ongoing programs, select a program in the grid. Click Due Date to change the due date for the assessment. When you click Create a new program to assess with, the New Program wizard will open after you finish creating the engagement. Click Next.
- Review the vendor details to ensure they're correct, then click Finish to add the new vendor engagement.