Create Vendor Engagements

When users create a new vendor within Vendor Risk Manager, a default engagement will be automatically created and associated with that vendor. You can think of an engagement as a service.

In addition to the default engagement, you can add additional engagements to a vendor. For example, a public accounting firm that provides audit, tax, and consulting services to your company could be a vendor, and the audit, tax, and consulting services could each be represented by engagements.

Creating new engagements requires Vendor Service View and Vendor Service Manage permissions. 

To create a new vendor engagement:

  1. Open Vendor Risk Manager. 
  2. Go to Vendors > Vendors, and select a vendor to open.
  3. Click the Engagements tab, then click New.
    The Create an Engagement wizard.
  4. Enter the engagement name in the Name field. 
  5. Optional: Enter the following fields, as desired:
    • Description: Enter information about the engagement.
    • Engagement Level: Select the engagement level.
    • Engagement Type: Select the engagement type of the vendor's services. To create a new engagement type, click Engagement Type > Create New, then enter a type. 
    • Business Criticality: Set the criticality. 
    • Tags: Tag an engagement to one or more categories. 
      • Click New, then select a category, or click Tag Category > Create a Category.
      • Select a tag or click Tag > Create a tag. If you select Create a Category or Create a Tag, you will also need to enter their names. 
      • Click OK.
  6. Click Next.
  7. Optional: Assess the new engagement using existing programs or by creating of new program. The system selects Add to ongoing programs by default. The Assessments wizard page.
  8. Optional: To assess the new engagement by means of adding to ongoing programs, select a program in the grid. Click Due Date to change the due date for the assessment. When you click Create a new program to assess with, the New Program wizard will open after you finish creating the engagement. Click Next.
  9. Review the vendor details to ensure they're correct, then click Finish to add the new vendor engagement.