You can create an exception for an entity, a failed control, or any control that is not compliant. An exception for a failed control can be created on the Assessment Details page > Control Results tab or Exception tab, or on the Home > Exceptions page.
To create an exception:
- Go to Assessments > Assessments.
- Select an assessment to open the General tab on the Assessment Details page.
Click the Control Results tab, then select a control or subcontrol.
Click New Exception to launch the Exception Request wizard.
Enter the exception information, then click Next.
Optional: Add a document from your desktop, link to a document in the repository, or URL. For more information, see Exception Request Attachments.
If you cancel the attachment, it will appear to cancel the entire exception request. Wait a few moments and the exception request will appear without the attachment. - Click Finish to exit the wizard and to add an exception on Home > Exceptions page.