Finding Actions

The Findings tab on the Assessment Details page contains the actions listed in the table below. Only the user with Findings Administrator role can see all of the actions in the More Actions...drop-down list.

Actions Description
Import Audit Findings Allows importing of findings for an entity.
Add Finding Response Allows adding a response to a finding. 
Show Finding Responses Displays responses, if any, for the selected finding.
New Exception Creates an exception to the selected finding. Use an exception to override the finding's score. 
New Ticket Creates a ticket to the selected finding.
Synchronize Workflow Incorporates workflow changes into the selected finding(s). The moment you apply this action the finding will advance using the latest changes.

Updating a Finding

A Findings details page includes objects, such as Responses, Tickets, and Exceptions to help you respond a finding. You will also see the General, Risk Assessment, Attachments, and Workflow tabs. With finding permissions, you can only update the General, Risk Assessment, Attachments, and Workflow tabs. To work on exception and ticket, you will need to have the concerned object permissions.

To update a finding

  1. In the RiskVision, go to Assessments > Assessments. The Assessments page is displayed.
  2. Select an assessment to open its details page, displaying the General tab on the Assessment Details page.
  3. Click the Findings tab and select a finding to open its details page, displaying the General tab.
  4. Click Edit at the upper right corner of the Findings details page and update the fields shown in a box.
  5. Click Save after you finish updating the fields. Similarly, navigate to each tab and update the information.

Managing Findings

Manage findings on the Home > Findings page, which presents a table of all findings. To drill down on a specific finding, select it in the table and click Detail.

A detail panel appears with tabs appropriate to the selected finding, such as General, Risk Assessment, Responses, Tickets, Exceptions, Attachments, and Workflow.

Responding to Findings

You can respond to Findings in several ways, including:

  • Perform a risk assessment on the Finding

  • Create one or more responses

  • Create one or more tickets

  • Request an exception

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