Findings are linked to controls that are found to be non-compliant in an assessment. The Findings page shows findings created for controls or questionnaires in the Questionnaire window, as well as those created manually using the New button.
In the Findings page, you can create a finding for an entity. You can only work on findings if you are a stakeholder or findings administrator. To respond to a finding, you must use a response, exception or ticket in the Findings details page. To work on an exception or a ticket, you must have the required permissions for those objects, since the permissions related to a finding will only allow you to modify the general, risk assessment, response, and attachments
Use the following actions in the Findings grid to manage findings:
Actions | Description |
New | |
Details | View a finding's details so you can edit, update the general, risk assessment and response settings, or add or manage objects associated with the finding. |
Delete | Delete a finding. |
Import Audit Findings | Import findings for an entity. For more information, see Importing Findings. |
Add Finding Response | Add a response to a finding. |
Show Finding Responses | View any responses for the selected finding. |
New Exception | Creates an exception to the selected finding. Use an exception to override the finding's score. For information about how to create an exception, see Requesting Global Exceptions. |
New Ticket | Create a ticket for the selected finding. |
Synchronize Workflow | Incorporate workflow changes into the selected finding. The moment you apply this action the finding will advance using the latest changes. |
Delegate | Bulk delegation can be completed by workflow stakeholders or users with manage permissions by selecting one or more findings and clicking Delegate. |
Revoke Delegation | Click the bulk action under More Actions > Revoke Delegation to revoke delegation for all delegated objects. |
