Updated Articles

  1. Modify a Variable Display Date

    How to display an alternate date format in Resolver RiskVision Policy Manager.
  2. Incident Email Templates

    Variables available to use with incident email templates in Resolver RiskVision Policy Manager.
  3. Configure Email Templates

    Instructions for creating, deleting, and modifying an email template in Resolver RiskVision Policy Manager.
  4. Default Email Templates

    A list of the default email templates available in Resolver RiskVision Policy Manager.
  5. About Email Templates

    Overview of customized email templates in Resolver RiskVision Policy Manager.
  6. Create an Escalation Configuration

    How to create an escalation configuration for overdue tickets in Resolver RiskVision Policy Manager.
  7. Escalation

    How to control email notifications sent when the ticket due date has passed in Resolver RiskVision Policy Manager.
  8. Preferred Ownership

    How to configure assessment workflows to send unique questionnaires through preferred ownership in Resolver RiskVision Policy Manager.
  9. Force Stage Transition

    Instructions for forcing a workflow stage transition in Resolver RiskVision Policy Manager.
  10. Other Stage Options

    Assessment, Policy, Ticket, Incident, Finding, and Exception workflow stages (except as noted) present the following additional options for advanced settings. Option Workflow Type Description Notify selected stakeholder Tic...