About Configurations

An overview of all objects in the Configuration menu, including workflows, escalation, email templates, filters, ownership types, entity configuration, questionnaire presentation options, and ticket management preferences.

Configurations Overview

An overview of all objects in the Resolver RiskVision Policy Manager Configuration menu.

Workflows

Using workflows to pre-assign stakeholders, define requirements for transitioning between stages, and automate run-time process controls and activities.

Escalation

How to control email notifications sent when the ticket due date has passed.

About Email Templates

How to use customized email templates.

Filters

An overview of filters, including filter conditions and conjunctions.

About Questionnaire Presentation Options

How to use the Questionnaire Presentation Option to configure questionnaire settings.

About Ticket Management Preferences

How to add, change, delete, and disable escalations for ticket dispositions in Resolver RiskVision Policy Manager.