Tickets

Using tickets for tasks, risk assessment mitigation and remediation, and entity control resolution.

Tickets

An overview of the Tickets page folders in Resolver RiskVision Policy Manager.

About Ticket Workflows

Learn about ticket workflows in Resolver RiskVision Policy Manager.

Create a Ticket - Assessment

How to create a ticket on an assessment in Resolver RiskVision Policy Manager.

Link a Ticket to an Entity

How to link a ticket to an entity in Resolver RiskVision Policy Manager.

Start and Transition the Ticket Process

How to transition a ticket in Resolver RiskVision Policy Manager.

Change the Default Ticket Workflow

How to change the default ticket workflow in Resolver RiskVision Policy Manager.

Assign a Ticket to Another User

How to assign a ticket to another user in Resolver RiskVision Policy Manager

Delegate an Object to Another User

How to delegate a ticket to another user in Resolver RiskVision Policy Manager.

Set General Ticket Information

How to set general ticket information in Resolver RiskVision Policy Manager.

Delete a Ticket

How to delete a ticket in Resolver RiskVision Policy Manager.

Automatic Ticket Archiving

How to enable automatic ticket archiving in RiskVision.