Tickets

Creating, transitioning, and managing ticket assessments.

Tickets

Learn about the folders available in the Resolver RiskVision Tickets page.

Understanding Ticket Flow

Understanding ticket workflow in Resolver RiskVision.

Creating a Ticket - Assessment

How to create a ticket using the Assessment details page in Resolver RiskVision.

Link a Ticket to an Entity

How to link a ticket to an entity in Resolver RiskVision.

Starting and Transitioning the Ticket Process

How to transition a ticket to the next workflow stage in Resolver RiskVision.

Changing the Default Ticket Workflow

How to change the default ticket workflow in Resolver RiskVision.

Assigning a Ticket to Another User

How to assign a ticket to another Resolver RiskVision user.

Delegating an Object to Another User

How to delegate an object to another Resolver RiskVision user.

Setting General Ticket Information

How to change the general ticket information in Resolver RiskVision.

Deleting a Ticket

How to delete a ticket from Resolver RiskVision.