The Tickets tab.The Tickets tab shows a grid with the following details:
- Ticket ID: The ID of the ticket. Click on this link to view the ticket details
- Title: The ticket title
- Status: The current status of the workflow associated with the ticket
- Type: The ticket type
- Owner: The owner of the ticket
- Entities: The entities affected by the ticket
- Risk: The severity of the risk
- Progress: The current progress made on the resolution of the ticket
- Description: A short description of the ticket
- Created Time: The time when the ticket was created
Click New to create a new ticket.
Select a ticket and click:
- Assign to associate an existing ticket to the threat
- Remove to disassociate a ticket from the threat
- Details to view the ticket details
- Customize to modify the columns displayed in the grid
