Before the MinorVersionUpgradeInstaller.exe file can be run, the following prerequisites must be met:
- RiskVersion 9.2 or later is installed. If you're running this installer as part of a new installation, ensure the RiskVision installation is complete before upgrading the third-party software.
- The following third-party libraries have been previously downloaded and installed:
- Apache Tomcat
- Apache Web Server
- Oracle MySQL
- Java
If one or more of these components are not on your machine at the time the Minor Version Upgrade installer is run, as may be the case with 4-tier setups, they will not will not appear in list of components eligible for upgrade. For more information or to obtain links for download, contact Resolver Support.
- The third-party software being updated requires only minor upgrades. For example, an upgrade from version 1.0.1 to 1.0.2 can be done via the installer, but 1.0 to 1.1 cannot.
- The user performing the upgrade has Administrator privileges on the system the installer is being run on.
- If you're upgrading Java or Apache Web Server, you must contact Resolver Support for further assistance.