Modifications to email templates take effect immediately.
To update an email template:
Go to Configuration> Email Templates.
Select a template and then click Details. The template opens in a pane below the grid.
Click Edit.
In the General section, edit the following settings:
- Display Name: Enter the short name for the template.
- Template Type: Select the workflow type.
- Content Type: Select either HTML or Plain text content type of a template.
- Description: Enter information that will help others understand the use of template.
- Send Immediately: Send notifications without sequencing.
- High Priority: Send notifications with high importance.
- Sender Email Account: Select the email account that will send the notifications. The RiskVision administrator's email account is used by default.
- Template text: Author information that suits the template type. Text can be formatted using HTML.
When you finish modifying the template, click Save.