A workflow divides compliance, risk and other related business processes into stages and allows you to pre-assign participants (stakeholders), define requirements for transitioning between stages, and automate run-time process controls and activities, such as sending e-mail notifications and updating status.
The workflow initiator, such as a program owner, manages their own workflow and performs actions like reassigning, adding stakeholders, and forcing a transition to another stage. To view workflows on the Configuration menu, you must have the Workflow View permission. To create, update, or modify a workflow stage, you must have the Workflow Update permission.
The following table lists the default workflows. The type of workflow that you see on the Configuration > Workflows menu depends on which RiskVision application you're using.
TYPE | OBJECT | DESCRIPTION |
|---|---|---|
| Exception | Entities and/or Controls | Specifies the stages of approving or rejecting an exception to a control that is requested by a user taking a questionnaire, or from the Exceptions page. |
| Ticket | Entities | Specifies the stages for reporting and tracking various types of required actions. Initiate the ticket workflow from an incident using the Remedy connector, and by manually creating one on the Ticket page. |
