Risk Vision is no longer supported; therefore, the Risk Vision Knowledge Base will be shut down on Tuesday, March 31st, 2026.

Increase Tomcat Heap Memory

By default, the Tomcat heap memory is set to 3GB. If recommended by a Resolver Support or Services representative, you may follow these steps to increase the Tomcat heap memory:

  1. Go to the %AGILIANCE_HOME%\Tomcat\bin directory and double-click the tomcat8w.exe file to launch the RiskVision Tomcat properties dialog.
  2. Click the Java tab and enter a value in megabytes in the maximum memory pool field.
  3. Click Apply, then click OK.
  4. Restart the RiskVision Tomcat service to apply the latest changes.